Frequently Asked Questions

Everything you need to know about Boreal Defence apparel and service.

What is the typical shipping time for orders?

Standard shipping usually takes 5-7 business days within North America. International orders may take 10-15 business days depending on the destination and customs processing.

How do I return an item that doesn't fit?

We offer a 30-day return policy for all unworn and unwashed items. Simply visit our Returns Portal to generate a prepaid shipping label and initiate your refund or exchange.

Are your materials sustainably sourced?

Yes, Boreal Defence is committed to ethical manufacturing. We use premium organic cotton and recycled synthetic fibers to ensure our gear is both durable and environmentally responsible.

How should I care for my Boreal Defence technical apparel?

To maintain the integrity of the fabric, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid using bleach or fabric softeners.

Do you offer a warranty on your products?

We stand by our craftsmanship. All Boreal Defence products come with a one-year limited warranty against manufacturing defects in materials and workmanship.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.